Care
We understand the challenges faced by the Care Industry, and the importance of tailored solutions that reduce the need for external coaching, engages staff and correlates to industry standards.
Our interactive diagnostic and assessment solutions correlate to the Aged Care Quality Standards and National Disability Practice Standards. They allow organisations, leaders and teams to explore key insights such as employee capability and engagement to guide participants through their development journey using state-of-the-art neuroscience.
Empowered with a holistic view of your current leadership impact, team capability and organisation culture, we help inform a tailored, impactful solution across two levels –
Individual and Leader
- Psychological Safety and Inclusivity Indicator (PSI 360)
- Care Industry Leadership Capability Assessment (CILCA 360)
Team and Culture
- Psychological Safety and Inclusivity Program (PSI)
- Care Industry Staff Capability Assessment (CISCA)
Psychological Safety and Inclusivity Indicator (PSI 360)
The PSI 360 leverages our market-leading diagnostic solutions that measures a leader’s impact on team lived experience of psychological safety and inclusivity, easily, anonymously and confidentially.
This allows leaders to understand how their leadership impacts the psychological safety and inclusivity of the team they lead and individuals they interact with on a regular basis. The PSI 360 is proven to develop leader capacity and core capabilities that create safe and inclusive teams.
Under Work Health and Safety (WHS) laws approved as a Code of Practice, organisations must eliminate or minimise psychological risks in the workplace. With legal implications if not met, it is often the leader or managers responsibility to identify, manage and /or eliminate psychosocial risks.
Beyond such legislations, there is a direct correlation between psychological safety, predicted worker engagement and return on assets – which means psychological safety can make or break team performance.
Delivered through accredited practitioners, PSI 360 targets safety culture, leadership and performance across the sector.
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PSI 360 for frontline and middle management such as Managers, Coordinators and Team Leaders
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PSI 360 Executive for Leaders with strategic and cultural responsibility across an entire division or organisation including CEOs, Directors and Department Heads
PSI 360 helps organisations to
- Empower participants with an interactive Self-Development Guide to support their leadership journey
- Provide insights across the entire leadership cohort by combining all feedback into an aggregate report
- Inform a targeted investment approach to ensure optimal use of the leadership development budget
Care Industry Leadership Capability Assessment (CILCA 360)
Designed specifically for the Care Industry, CILCA 360 is a capability assessment solution that uses future-focused insights to identify the most significant gaps for individual and organisational leadership across all levels.
CILCA 360 combines data from self-assessments with feedback from various stakeholders to assess leadership capability and performance across 5 leadership domains. CILCA 360 uses empirical measurements that correlate to the Aged Care Quality Standards and National Disability Practice Standards.
Delivered through accredited practitioners, CILCA 360 combines the feedback of an entire leadership cohort to provide organisations with an understanding of their biggest risks and opportunities for growth.
- CILCA 360 Executive (Level 1 Leaders) for Leaders with strategic and cultural responsibility across an entire division or organisation including CEOs, Directors and Department Heads
- CILCA 360 (Level 2 Leaders) for middle management such as Managers and Senior Managers
- CILCA 360 (Level 3 Leaders) for frontline Leaders encompassing Team Leaders, Coordinators and Registered Nurses
- CILCA 360 Corporate for Leaders in non-customer facing roles such as IT and Finance Managers
CILCA 360 helps organisations to
Psychological Safety and Inclusivity Program (PSI)
The PSI program leverages our market-leading diagnostic solution that measures an individual’s sense of psychological safety and inclusivity within their team, easily, anonymously and confidentially.
This allows leaders and teams to understand and benchmark the psychological safety and risk profile of their organisation at any moment in time. The PSI program is proven to create inclusive cultures by utilising neuropsychology to foster a climate whereby people are comfortable expressing and being themselves.
From diagnostic completion to development plans and the interactive dashboard, watch our video to learn more about the PSI Program.
There is a direct correlation between psychological safety, predicted worker engagement and return on assets – which means psychological safety can make or break team performance in diverse teams.
A 2017 Gallup poll, noted the impact of improving the rate at which employees felt their opinions counted at work. Moving from 30% to 60% found organisations
- Reduced turnover by 27%
- Reduced safety incidents by 40%
- Increased productivity by 12%
Care Industry Staff Capability Assessment (CISCA)
CISCA is a team diagnostic that incorporates data from employees and consumers to measure care capability, organisational culture, performance and engagement.
CISCA uses empirical measurements that correlate to the Aged Care Quality Standards and National Disability Practice Standards, empowering organisations in the care and disability sectors to benchmark team performance. Providing clarity both within the organisation and across the entire industry, CISCA informs key areas for development and delivers insights to improve the quality of care outcomes.
Delivered online through accredited practitioners, CISCA highlights the correlations between capability, engagement and ability to deliver high quality care.
CISCA helps organisations to
- Gather insights across the differences in team performance
- Inform a targeted investment approach
- Identify levers for change and improve an organisation’s Net Promoter Score (NPS)