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Health

A health care provider’s capability to foster and maintain a culture that supports the achievement of high-quality patient care across all levels is integral to success.

We understand the challenges faced by the health sector make this no simple feat. Tailored for the health industry, our solutions reduce the need for external coaching, engage staff and correlate to the National Safety & Quality Health Service (NHQHS) Standards.

Our interactive diagnostic and assessment solutions allow organisations, leaders and teams to explore key insights such as employee capability and engagement to guide participants through their development journey using state-of-the-art neuroscience.

Empowered with a holistic view of your current leadership impact, team capability and organisation culture, we help inform a tailored, impactful solution across two levels –

Individual and Leader

  • Psychological Safety and Inclusivity Indicator (PSI 360) – Leadership Impact
  • Health Industry Leadership Capability Assessment (HILCA 360)

Team and Culture

  • Psychological Safety and Inclusivity Indicator (PSI) – Team Pulse Check
  • Health Industry Staff Capability Assessment (HISCA)

Explore the solutions best suited to your industry

Our Solutions

Psychological Safety and Inclusivity Indicator (PSI 360) – Leadership Impact

The PSI 360 leverages our market-leading diagnostic solution that measures a leader’s impact on team lived experience of psychological safety and inclusivity, easily, anonymously and confidentially.

This allows leaders to understand how their leadership impacts the psychological safety and inclusivity of the team they lead and individuals they interact with on a regular basis. The PSI 360 is proven to develop leader capacity and core capabilities that create safe and inclusive teams.

Why psychological safety is important

Under Work Health and Safety (WHS) laws approved as a Code of Practice, organisations must eliminate or minimise psychological risks in the workplace. With legal implications if not met, it is often the leader or managers responsibility to identify, manage and /or eliminate psychosocial risks.

Beyond such legislations, there is a direct correlation between psychological safety, predicted worker engagement and return on assets – which means psychological safety can make or break team performance.

Partnering with you to transform individual Leaders and Managers

Delivered through accredited practitioners, PSI 360 targets safety culture, leadership and performance across the sector.

  • PSI 360 for frontline and middle management such as Managers, Coordinators and Team Leaders

  • PSI 360 Executive for Leaders with strategic and cultural responsibility across an entire division or organisation including CEOs, Directors and Department Heads

How PSI 360 helps organisations

PSI 360 helps organisations to

  • Empower participants with an interactive Self-Development Guide to support their leadership journey
  • Provide insights across the entire leadership cohort by combining all feedback into an aggregate report
  • Inform a targeted investment approach to ensure optimal use of the leadership development budget

Health Industry Leadership Capability Assessment (HILCA 360)

HILCA 360 is an individual capability assessment and leadership diagnostic solution tailored to leaders and managers across the care and disability sectors. HILCA 360 identifies an employee’s beliefs, attitudes and behaviours towards care and capability.

HILCA 360 combines data from self-assessments with feedback from various stakeholders to assess leadership capability and performance across 5 key leadership domains – derived from the Health LEADS Australia Leadership Framework. HILCA 360 also incorporates aspects of the National Safety & Quality Health Service (NHQHS) Standards.

Partnering with you to transform individual Leaders and Managers

While the survey and interactive self-development guides are administered online, a HILCA 360 accredited practitioner will deliver a confidential coaching session to discuss the results and support each participant through their personal development journey.

  • HILCA 360 for frontline and middle management including Nurse Unit Managers, Care Coordinators, Registered Nurses and Team Leaders

  • HILCA 360 (Executive) for Leaders with strategic and cultural responsibility across an entire division or organisation including CEOs, Directors and Department Heads

How HILCA360 helps organisations

HILCA360 helps organisations to

  • Empower participants with an interactive Self-Development Guide to continue their leadership journey
  • Provide insights across the leadership cohort by combining all feedback into an aggregate report
  • Inform a targeted investment approach to ensure optimal use of the leadership development budget

Psychological Safety and Inclusivity Indicator (PSI) – Team Pulse Check

The Psychological Safety and Inclusivity Indicator (PSI) leverages our market-leading diagnostic solution that measures an individual’s sense of psychological safety and inclusivity within their team, easily, anonymously and confidentially.

This allows leaders and teams to understand and benchmark the psychological safety and risk profile of their organisation at any moment in time. The PSI is proven to create inclusive cultures by utilising neuropsychology to foster a climate whereby people are comfortable expressing and being themselves.

From diagnostic completion to development plans and the interactive dashboard, watch our video to learn more about the PSI.

Why psychological safety is important

There is a direct correlation between psychological safety, predicted worker engagement and return on assets – which means psychological safety can make or break team performance in diverse teams.

A 2017 Gallup poll, noted the impact of improving the rate at which employees felt their opinions counted at work. Moving from 30% to 60% found organisations

  • Reduced turnover by 27%
  • Reduced safety incidents by 40%
  • Increased productivity by 12%

Health Industry Staff Capability Assessment (HISCA)

HISCA is a team diagnostic that incorporates data from employees and consumers to measure care capability, organisational culture, performance and engagement.

HISCA combines data from self-assessments with feedback from various stakeholders to assess team capability and performance across 5 key leadership domains – derived from the Health LEADS Australia Leadership Framework. HISCA also incorporates aspects of the National Safety & Quality Health Service (NHQHS) Standards. Providing clarity both within the organisation and benchmarking across the entire industry, HISCA informs key areas for development and delivers insights to improve the quality of health outcomes.

Partnering with you to transform teams and culture

Delivered online through accredited practitioners, HISCA highlights the correlations between capability, engagement and ability to deliver high quality care.

How HISCA helps organisations

HISCA helps organisations to

  • Understand the differences in team performance
  • Inform a targeted investment approach
  • Identify levers for change and improving an organisations Net Promoter Score (NPS)