Health Teams

Elevate Team Performance and Health Service Quality

Benchmark team capability, engagement, and health care quality using direct feedback from your staff and the consumers they serve. Target support to enhance team effectiveness.
Health Teams Culture Assist

Data-driven insights for superior health outcomes

Objectively measure and compare team capability and culture across your health services, enabling targeted strategies to improve staff engagement and the quality of healthcare.

Low touch, high impact

Our interactive diagnostic is completed online or on paper, takes 15 minutes, and is completely confidential and anonymous.

Target support and investment effectively

Allocate resources wisely. Use performance data to identify high- and low-performing teams, allowing you to direct training, support, and investment where it will have the greatest impact.

Build High Performance Teams

Focus resources for maximum impact

Go beyond anecdotes. Use structured feedback from both staff and consumers to assess team capability, levels of engagement, and the actual quality of health services delivered. Clearly identify which teams are excelling and which need targeted support, so you can direct development, coaching, and resources where they’ll make the biggest difference.

  • Drive consistency in healthcare – Bring visibility to performance gaps that disrupt healthcare consistency and team cohesion.
  • Target development where it’s needed most – Identify underperforming teams early and focus interventions for the greatest impact.
Capability & Culture Benchmarking

Measure team capability and culture holistically

Analyse data across different departments, units, or services to establish internal benchmarks, identify top performers, and uncover best practices. Understand variations in capability, engagement, and culture so you can replicate success and raise the standard of healthcare organisation-wide.

  • Spot what’s working – Identify standout teams and uncover the cultural or behavioural factors driving success.
  • Set meaningful internal benchmarks – Compare results across teams to define clear standards for capability and engagement.
  • Replicate success – Translate team-level insights into scalable strategies that lift performance organisation-wide.
Science-backed

Go beyond behaviour, leverage neuroscience for deeper insight

Developed by organisational psychologists, our tools go beyond surface-level behaviours. Using neuroscience and empirical data, we deliver deeper, evidence-based insight into how teams function, communicate, and perform, giving you measurable, actionable pathways to stronger teams and better healthcare outcomes.

Key features

Multi-source Feedback

Capture feedback from the frontline and consumers

Measure what matters most. Gather valuable insights directly from your staff members and the consumers they interact with, providing a holistic view of team effectiveness and health service quality.

  • Easy-to-interpret report per team, capturing confidential insights from both team members and care recipients
  • Combines qualitative and quantitative data for a deeper understanding of team dynamics
  • Highlights team impact on health service quality and consumer experience
  • Provides key insights into opportunities for improvement
Sample Health Teams Report

How it works

1

Team Assessment

Participants complete a quick, confidential assessment designed to measure team performance, engagement, and healthcare quality from both staff members and consumers via tailored surveys.
2

Analyse & Benchmark

Teams are rated across five key healthcare domains, providing a holistic view of your team's performance, highlighting strengths and pinpointing areas for improvement.
3

Target Interventions

An Accredited Practitioner guides you through the results to measure performance, compare teams and services, and identify statistically significant high- and low-performing teams — all aligned with healthcare quality standards. Use these insights to inform resource allocation, training priorities, targeted interventions, and ongoing support.

Power up with our other tools

For the greatest impact, we recommend combining Health Teams with Health Leads, Team Excel, and Leader Excel to create a fully integrated approach to leadership, team, and organisational development.
Health Leads Leader Assist Tools
Icon Health Leads
Health Leads
Assess leadership capability aligned to healthcare standards
Leader Excel Leader Assist Tools
Icon Leader Excel
Leader Excel
Develop a leader’s impact on team performance, safety, and inclusion
Team Excel Program - Culture Tools
Icon Team Excel
Team Excel
Diagnose team performance and improve psychological safety

You asked, we answered

By providing objective data on team performance and health care quality, the tool helps demonstrate commitment to continuous improvement and meeting quality standards.

The tool measures dimensions relevant to health quality standards, psychological safety, and patient-reported experience measures.

Absolutely. All feedback is collected and reported anonymously to ensure honest and candid responses.

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Need help?

Book a call or submit a support request.